Customer-Focused and Relationship Effectiveness (CARE) Program

The Customer-Focused and Relationship Effectiveness (CARE) Program is a specialty program that helps the participants embrace a customer-centric relationship-building mindset. It allows participants to view themselves as service providers who prioritize providing excellent customer service before focusing on their products. Being an empathetic leader as well as aware of customer’s needs are the first steps to building trust and relationships with them.

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